Community Resources to Support Families During COVID-19

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Food Resources

P-EBT for Families Whose Children Eligible for Free & Reduced Lunch: North Carolina has been approved for the new Pandemic Electronic Benefit Transfer (P-EBT) program, to help families purchase food for children impacted by school closings due to COVID-19. The program provides a benefit on an EBT card to North Carolina families whose children are eligible for free and reduced lunch at school. Families will receive $250 in P-EBT benefits per child, provided in two installments, with the possibility of an additional benefit if North Carolina schools are closed beyond May 15.
Families will not need to apply for the P-EBT program. P-EBT eligible families already receiving Food and Nutrition Services (FNS) benefits will receive an additional benefit on their existing EBT card. P-EBT eligible families not already enrolled in FNS will be mailed a new EBT card in the next few weeks. Families who receive a new EBT card will receive a letter from DHHS in the mail explaining how to activate and use their card.
Food Distribution: Durham FEAST
A partnership between Durham Public Schools, Durham County Government, the Durham Public Schools Foundation, and local nonprofits and restaurants organized as “Durham FEAST,” will launch a new meal support program for children and families starting on Thursday, April 16, 2020. Families coming to school sites across Durham County will receive free children’s breakfasts and lunches prepared by Durham restaurants, while adults will receive shelf-stable food supplies and/or family-style casseroles.
Sites and schedules will be regularly updated at www.durhamfeast.org/sites.
Food Distribution: Other Sites
  • No Kid Hungry – Text 877-877 “FOOD” for information
  • List of all food distribution sites in Durham:  https://www.foodpantries.org/ci/nc-durham
  • Research Triangle Charter Academy: Food distribution will be provided for families of enrolled students at the school, as well as children age 0-18. Families may pick up breakfast and lunch at Research Triangle Charter Academy. Find more information here.
  • Memorial Holy Church, 420 E. Piedmont Ave, Durham: Wednesdays at 10 a.m.
  • Durham Neighbors Free Lunch, Geer Street Garden, 644 Foster St, Durham: Monday through Friday 10:00 a.m.- 2:00 p.m. durhamfreelunch.com
  • World Overcomers Christian Church, 2933 South Miami Blvd, Durham: Saturdays 12:00- 3:00 p.m.; Drive through distribution
  • Mustard Seed Project, 218 Stokes Street, Durham: Fridays only 12:30-1:00 p.m.
  • Mustard Seed Project, 219 South Alston Avenue #C1, Durham: Monday to Friday 12:00 a 12:30
  • The Chicken Hut, 3727 Fayetteville Street, Durham: Monday through Friday 12:00- 1:30, Lunch for any child 0-18 years old
  • Grace Outreach Enrichment Ministry, 1607 Angier Avenue, Durham: Third Thursday of the month from 4:00-5:30 p.m.
  • Grace Outreach Enrichment Ministry, 612 Gary Street, Durham: The fourth Saturday of the month from 11:00 a.m. to 2:00 p.m.
  • You can fill in this form to receive or donate food from Food Not Bombs 919.

    Food Bank of Central and Eastern NC Searchable Database

The Food Bank of Eastern and Central North Carolina will help you fill out an application for SNAP, formerly known as food stamps.

Durham Public Schools Resources

DPS has also shared home learning resources with parents virtually on the Parent Curriculum Resources page.

While students are out of school, parents, guardians, and DPS staff who need assistance may call the following numbers during business hours:

  • Academic and counselor support: (919) 560-2505 or (919) 560-3755
  • Information Technology: (919) 560-3837
  • Food services (including meal delivery): (919) 560-3657
  • Spanish-language support: (919) 560-2510

DPS has also created a website with information about grading and graduation during COVID-19. They’ve included details on revised graduation requirements and how third quarter grades will be determined and how students can do work to improve their grades if needed.

Financial & Emergency Assistance

  • Durham County Social Services  Provides an array of emergency supports, including assistance with rent, utilities, and food. Schedule an appointment to begin the process.
  • Salvation Army of Durham Provides emergency financial and food assistance.
  • Durham Congregations in Action Database of agencies and organizations in Durham that offer various forms of financial assistance.
  • The National Domestic Workers Alliance (NDWA) A hub to support domestic workers with trusted information and resources to take care of yourselves and the people that depend on you. Visit their online resource page for tips on how to stay safe at home and at work during the corona virus pandemic. If you are a domestic worker, text RELIEF to 97779 to get updates from NDWA, and find out when the Coronavirus Care Fund applications are ready.

Rent Assistance

Durham County is providing financial assistance to support tenants who are unable to pay their rent or mortgage due to a loss of income due to the COVID-19 pandemic. Call 919-560-8000 to make an appointment.

Computer & Internet Resources

Financial Relief for Families

On March 31, 2020 Governor Cooper issued an executive order, which

  • instructs utility companies not to cut service during the Coronavirus crisis.
  • urges internet, phone, and cable companies, which the governor can’t order, to cease cutting off service during the Coronavirus crisis.
  • asks banks not to issue overdraft fees or other penalties during the crisis and delay all eviction proceedings, including those that began before the crisis.
  • encourages clerks of Superior Court not to restart eviction proceedings after the current hold, issued by Chief Justice Cheri Beasley, expires on April 17.

The Governor and the IRS previously waived the April 15 income tax filing deadline. Cooper and General Assembly leaders announced an agreement to defer interest on state income tax until July 15.

Healthcare for the Uninsured

This information was provided by the Partnership for a Healthy Durham

Affordable Care Act (ACA), also known as Obamacare:

  • If you, a family member, or someone you know is laid off work due to the coronavirus or other circumstances and might lose health coverage, the NC Navigator Consortium provides FREE assistance. Contact the NC Navigator Consortium by phone, 1-855-733-3711 or via the website: https://www.ncnavigator.net.
  • You have 60 days to apply after a life change like losing a job that provided health coverage.

Medicaid
Although under normal circumstances there are three ways to apply for Medicaid, the primary option right now is to apply online at ePass.
https://epass.nc.gov/CitizenPortal/application.do

What can I do if I don’t feel well and don’t have insurance?

  • Uninsured people, who are not feeling well should look for the nearest Federally Qualified Health Center (FQHC). FQHCs are affordable health centers or clinics that receive federal funds to provide necessary health services in communities across the state.
  • If you think you may have COVID-19, be sure to reveal it when you call for an appointment. If you can’t go to an FQHC, call your local health department.
  • If you have a medical emergency, call 911 or call ahead and then go to the emergency department.

Durham FHQC Health Centers Currently Operating

  • Lincoln Community Health Center, 1301 Fayetteville St. * 919-956-4034 (appointment line) * 919-956-4000
  • Walltown Neighborhood Clinic * 815 Broad St. * 919-416-1254
  • Health Care for the Homeless Clinic at Urban Ministries of Durham * 412 Liberty St. * 919-808-5640
  • Live Well Primary Care Clinic * 3901 North Roxboro St, Suite 101, Durham * 919-296-1758
  • Lincoln CHC at Durham County Department of Health and Human Services * 414 East Main St, Durham * 919-560-7785

Mental Health Support

  • NCDHHS has two new mental health resources to support North Carolinians throughout the COVID-19 crisis: Hope4NC Helpline(1-855-587-3463) and the Hope4Healers Helpline (919-226-2002).